Roobet's Reyes Cup Week: Roo Jackpots Claims and a 2.6 Trustpilot Score

Image: Roobet on X

The headline event of Roobet's week carried its name but not its product. The 2026 Roobet Reyes Cup ran from 15 to 18 October at Makati Coliseum in Manila, and AZBilliards reported on 18 October that Team Rest of the World beat Team Asia 11 to 4 to win the pool team event for the first time. Francisco Sanchez Ruiz was named most valuable player and potted the title-winning 9-ball.

Roobet posted a "Roobet x Reyes Cup 2026" video on its X account on 13 October. The match coverage we opened used the Roobet Reyes Cup name but did not describe the terms of the sponsorship. AZBilliards said every session would stream on ESPN+ in the US, a country that Roobet's own terms list as blocked for players according to a recent review, so the brand reached US viewers without being open to US players. On 15 October Roobet also used the event for a free-bet promotion on its sportsbook, which we note without endorsing it.

Roobet introduced Roo Jackpots on 12 October, and posted figures from it twice this week. On 13 October it said 439 players had won nearly $725,000 in the first day. On 19 October it said that more than $3.4 million had been paid out across 2,412 jackpots in a week. That averages about $1,400 a jackpot, though the post gives no breakdown of how big the prizes were or how they are funded.

These are the casino's own marketing figures. We found no independent audit or outside coverage of them, and they say nothing about what players lost to qualify. A jackpot headline is not a measure of the odds a typical player faces.

On 16 October Roobet's X account said @RonnieRadke hit for $4,475,034 on Bad Bears by Lunch Money. On 20 October it said Yassuo hit for $941,250 on Relic Raiders by Spinify Studios. Both posts carry a video, and both come from the casino. We found no outside report confirming either amount, so treat them as claims.

Roobet's account also shared clips of Xposed on 11 October. Streamers linked to a casino often play with sponsored balances and may be paid for promotion, and we have not seen the terms of any deal. A big hit on stream is promotion first, evidence of typical outcomes second.

Trustpilot showed a TrustScore of 2.6 from 2,298 reviews on 20 October, 296 of them in the last 12 months. The split is stark: 68 per cent five stars and 26 per cent one star. Roobet replied to 47 per cent of negative reviews. Among reviews dated this month, a 19 October one-star alleges that weekly raffle winners are fake accounts, a 16 October one-star disputes the "provably fair" claim, and a 12 October one-star reports wagering rules, unreturned deposits and missing funds. A 15 October two-star criticises referral rewards, bonuses and withdrawal fees. A 10 October five-star praises the games, chat and support. These are reviewers' allegations, not findings, and no Roobet reply was shown beneath them.

Roobet's recent replies, such as one on 8 October, say it asked a reviewer for more information and received none, and often state that the platform is provably fair. On AskGamblers the CasinoRank is 3.6 out of 10 and the player rating 5.1 out of 10 from 36 reviews, with 78 complaints listed and 66 resolved (the page's statistics block gives a different total). Its latest dated complaints are from September, including a $190,000 ETH withdrawal held under routine verification that is marked resolved, and a 3 September account block of EUR 1,300 marked rejected. Complaint text is player-submitted and unverified, and the page does not publish Roobet's written replies.

Casinos.org reports that Raw Entertainment B.V. holds Curaçao licence OGL/2024/687/0427, shown as Indefinite on the Curaçao Gaming Authority register as last updated on 14 September 2026. That is an offshore licence with limited routes for player disputes, and we did not check the register ourselves. The same review checked Roobet's terms on 15 September and found the UK on its block list of 35 places, alongside the US and Australia. Roobet's X profile says players must be 18+ and in a permitted jurisdiction.

A 2.6 Trustpilot score, a one-star share of 26 per cent, a CasinoRank of 3.6 out of 10 and a run of fresh one-star reviews about verification, fees and fairness make the complaint record the weakest part of the page. The branded Reyes Cup and the big-win posts are marketing, and say nothing about how reliably the casino pays.

Most of Roobet's Trustpilot reviews are five stars, AskGamblers shows 66 of 78 complaints as resolved, and the licence is reported as in force. Our rating stays Mixed because those positives sit beside the complaints and offshore-only oversight. The full Roobet review has the licence, ownership and payout record.

Roobet states only a Curaçao licence, and none of the sources we opened lists a UK Gambling Commission licence. According to the review above it also blocks the UK, so UK readers would have no GAMSTOP or UKGC protection on it. We do not suggest ways around a block. Crypto balances move with the market, transfers are final, payouts often arrive in the coin deposited and bonuses carry wagering rules. Roobet is one of several operators in our streamer casinos list, and the crypto casino section compares the rest. Gambling is 18+ only, and BeGambleAware offers free support.

Watch whether Roobet publishes more detail on Roo Jackpots, whether outside outlets confirm the large wins, and how it answers the October reviews.

• AZBilliards: Rest of the World end Asia's reign to claim maiden Reyes Cup title
• AZBilliards: ESPN to present 2026 Roobet Reyes Cup
• Roobet on X: Roobet x Reyes Cup 2026 (13 October)
• Roobet on X: Roo Jackpots figures (19 October)
• Roobet on X: Bad Bears win post (16 October)
• Roobet on X: Relic Raiders win post (20 October)
• Trustpilot: Roobet reviews
• AskGamblers: Roobet Casino review and complaints
• Casinos.org: Roobet review

What is the Roobet Reyes Cup?

It is a four-day team pool event held from 15 to 18 October 2026 at Makati Coliseum in Manila, branded with Roobet's name. Team Rest of the World beat Team Asia 11 to 4, according to AZBilliards. The match coverage we opened did not describe the sponsorship terms.

What are Roo Jackpots?

Roobet introduced Roo Jackpots on 12 October and said on 19 October that over $3.4 million had been paid across 2,412 jackpots in a week. Those are the casino's own figures, with no independent audit found, and no breakdown of how prizes are funded or sized.

What is Roobet's Trustpilot score?

On 20 October Trustpilot showed 2.6 from 2,298 reviews, split 68 per cent five stars and 26 per cent one star. Roobet replied to 47 per cent of negative reviews. Recent one-star reviews allege problems with wagering rules, fees and fairness, which Roobet has disputed in some replies.

Is Roobet licensed?

Casinos.org reports a Curaçao licence, OGL/2024/687/0427, held by Raw Entertainment B.V. and shown as Indefinite on the register updated on 14 September 2026. Curaçao is an offshore licence with limited dispute routes. We did not check the register ourselves, and none of our sources lists a UKGC licence.

Can UK players use Roobet?

Casinos.org's review of Roobet's terms, checked on 15 September, found the UK on its block list, and no source we opened lists a UKGC licence. UK players would be outside GAMSTOP and UKGC protections on such sites. Gambling is 18+, and we do not suggest ways around blocks.

18+ only. Gambling can be addictive; set limits and never chase losses. Free, confidential support: BeGambleAware.